AOL Changes DMARC Policy

Dear Clients,

Recently, Yahoo and AOL changed their DMARC policies to stop fraudulent emails. In response, many email recipients started bouncing emails with Yahoo.com/AOL.com From addresses sent from non-Yahoo/AOL servers.

We anticipate other email providers, such as Gmail and Hotmail, will make similar changes shortly.

To ensure a reliable email campaign service, the admin interface Email Template Manager, E-mail Campaign Manager (e-fuel and eCampaigns), and Volunteer Manager will now only allow you to use a verified business/organization domain name (ex. @organization.com) to prevent future deliverability issues caused by sudden changes made by email providers.

We have also made changes to prevent similar bounce-back issues that users reported in Peer to Peer Fundraising.

We thank you for your patience as we work to modify our system to support email providers who change their DMARC policies to fight spam and fraudulent emails.

Sincerely,

Forte Interactive Support Team

S. Slade Sundar

S. Slade Sundar is a senior executive, strategist, and international speaker on topics including fundraising, endurance registration, millennial management, performance culture, and online technology.

As the Chief Operating Officer of Forte Interactive, Slade leads marketing, operations, human resources, and product development, while overseeing a staff of Millennial employees.
S. Slade Sundar
S. Slade Sundar
S. Slade Sundar is a senior executive, strategist, and international speaker on topics including fundraising, endurance registration, millennial management, performance culture, and online technology. As the Chief Operating Officer of Forte Interactive, Slade leads marketing, operations, human resources, and product development, while overseeing a staff of Millennial employees.
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